How do deliveries work?
We deliver our special packages to you using FEDEX as our beloved partner. Deliveries and timelines will vary depending on your country.
How much do I have to pay? for delivery?
Nothing during special campaigns that we run throughout the year and you can get free shiping in so much cases as per below break down:
FREE shipping on all orders over AED 118 (within United Arab Emirates).
FREE Shipping on all orders over SAR 200 (within Saudi Arabia)
Flat Rate on All orders within Qatar, Kuwait, Bahrain & Oman of AED 40
Flat Rate on International Shipping of AED 80.
How long will my delivery take to be received?
Our courier partners try very hard to deliver most orders for the UAE within the next day, and 2 to 3 days delivery to Saudi Arabia and GCC, Saturday through Thursday.
Where do you deliver?
We deliver across all the United Arab Emirates, Saudi Arabia, Qatar, Bahrain, Kuwait, Oman, Turkey, Lebanon, Jordan and Egypt.
How does my order get processed if I want to pay cash on delivery?
At checkout, you can select this payment option. An accurate value of your total payment is calculated and provided at the time of check out. You can then hand over the cash at the time of delivery.
Cash on Delivery is Avialable in UAE and Saudi Arabia
How can I get a status update on my order?
This feature is only available if you are a member (Sorry :). If you are, please follow the steps below:
- 1. Find the status of your order by logging into your account and viewing your order history. This will display outstanding and previous orders. You can then click on your order to view it.
- 2. Please check your email to see whether you have received a dispatch confirmation.